Most people approach sales backwards.
They try to convince someone to buy what they’re offering—listing features, steps, benefits, credentials.
The problem? People don’t buy because of you. They buy because of how they feel.
Here’s the core truth:
Not what’s logical. Not what’s best. Not what you tell them. Just what they feel like doing in that moment. So if you’re trying to push your solution, your five-step process, your years of experience—you’re making it harder than it needs to be.
To truly connect and convert, you need to create an environment where someone feels like buying.
How?
You ask questions. Questions uncover what matters most to your prospect:
If your “sales” process sounds like this: “We’ve been in business 15 years, we use X product, we’re fully certified…”
…then you're just talking at people.
Sales isn’t about information. It’s about alignment.
People love to buy—but only when it feels like their idea. Your job is to guide that feeling. And the gateway is asking the right
questions.
Selling is learning. Selling is listening. Selling is not telling.